Jazz It Up
 
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'Jazz It Up' - Jewellery & Giftware specialists since 1996.

 

 

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About Us
Our Contact details:

Jazz It Up
79 Field Rise, Littleover, Derby, DE23 1DF, UK
Phone: 0845 1569124
Mobile: 07973 255448
Email: sales@jazzitupjewellery.co.uk
Vat No. 808 9485 84
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

To pay by credit/debit card - simply select WORLDPAY.

The cards we accept are: Visa, Mastercard, Switch (Maestro), Visa Delta, Solo, JCB and Electron

You can also ORDER BY PHONE ON 0845 156 9124. Lines are open 9am - 10pm 7 days a week.

Please make cheques and postal orders payable to 'JAZZ IT UP' - simply print out the shopping basket and enclose cheque.

Finally, if you rather not pay online, simply select - 'Send Details Separately' and then call us on 0845 1569124 with the card details.
Shipping And Handling Postage costs are as follows:

£1.50 for one item, plus approx. 20p per item after that. Our system calculates the optimum postage cost for you based on what you buy.

You can select the Priority Handling & Delivery option. Basically your order will take preference, and will be sent Special Delivery to be with you the day after we send it (NOT the day after you order in some cases).

£2-£4 per item in the UK for most Glassware items.

£4-£7 per item in the UK for Clocks.

£8-10 per item in the UK for glass panels or mirrors.

We do not ship glassware or clocks or water features outside the UK.

Postage is fixed at £5.00 for all International jewellery orders outside the UK.

All prices include VAT

JAZZ IT UP is a trading name of JAZZ IT UP TRADING LIMITED.
Delivery Schedule
Jazz It Up will endeavor to deliver all ordered items within 3-5 working days once full payment has been received and cleared. (Body jewellery may take up to 7 days).

Clocks generally take 3-5 working days.

Glassware and some mirrors/panels/candles are made to order so delivery can take up to 21 days. Should you have also ordered jewellery, this will be sent on ahead at no extra charge.

Orders are sent via Royal Mail and will require a signature. The person who placed the order may not sign for it (for example when delivered to a work address), however this will still constitute a completed delivery.

Pendants are supplied on a 16" box chain as standard unless otherwise stated.
Back Orders If an item is not in stock we will aim to notify you within 24 hours (7 days for glassware) whereby we will offer you the choice of : putting the item on back-order for despatch as soon as it comes into stock, a refund for the item or the chance to choose an alternative item/s instead.
Tax Charges All prices include VAT.
Credit Card Security Jazz It Up accepts payments by credit/debit cards (full list below), cheques and postal orders and also credit card payments via Paypal.com for any members there. We have a fully sophisicated on-line processing system for taking credit card payments through Worldpay...one of the worlds largest credit card processing companies.

Our secure-server software encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

We are sure you agree, that it is worth the extra effort by us to make this site as safe and secure as possible for you to shop with a complete peace of mind.
Guarantee Jazz It Up endeavours to supply its jewellery following the highest levels of inspection and service. However we do operate a simple returns policy:

* No refunds/exchanges are available on earrings or body jewellery for hygenic reasons or rings ordered to a specific size.

* We offer a simple 7 Day Money Back Guarantee. If any item is not quite what you required then just notify us by email/post (stating reason for return) within 7 days of receipt. We will then issue you with either a refund or allow you to exchange the item for something else instead. When refunding the customer, postage costs on the original order are not refunded. As mentioned in point 1 above, this Guarantee does not apply to earrings, body jewellery or rings ordered to a specific size. Please ensure you order the correct size ring as we can not exchange/refund for wrongly ordered sizes or exchange/refund on rings at all.

* Please send items back via a signed for postal service for your own proof of delivery. This postage cost is not reimbursed (unless item is damaged/faulty).

* Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 3 days and arrange to post them back to us. We will reimburse you these extra postage costs. Please contact us first for a returns number. If you do not inform us within 3 days, then we will have no liability for items said to be damaged/faulty on delivery.

If an item is not in stock we will aim to notify you within 24 hours (7 days for glassware) whereby we will offer you the choice of : putting the item on back-order for despatch as soon as it comes into stock, a refund for the item or the chance to choose an alternative item/s instead.

* We have made every effort to display all our items as accurately as possible. However as colours and images very depending on your own monitor and browser we can not guarantee that products will be as exactly seen on your monitor. Most products have been described with sizes/lengths given as close to accurate as possible.

In the rare event that an item is incorrectly priced on the web site, Jazz It Up reserves the right to not supply that item at said price. The normal price will be offered instead.

Pendants are supplied on a 16" box chain as standard unless otherwise stated. All items are in a free gift box unless otherwise stated (excludes chains).

* All requests must be within 7 days of receipt.

* Jazz It up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.

We DO NOT ship glassware or our clocks or water features outside the UK

For the large mirrors, hanging brackets are on the mirrors but no wall fixings are included as you should buy the correct wall fixings depending on the style or quality of the wall it is going on.

We extend our policy above over Christmas to 31 Dec.

* By placing an order you agree to these terms above. Your statutory rights are not affected.*



WEEE COMPLIANCE

The Waste Electrical and Electronic Equipment (WEEE) laws came into force on 1st January 2007. This legislation is implemented to try and ensure the correct disposal of electrical and electronic products which in turn will prevent them being thrown into Landfills.

The area of Electrical and Electronic Equipment (EEE) is a major source of growing waste here in the UK and is increasing at an alarming rate. The UK alone throws away approximately 2 million tonnes of WEEE each year. This legislation will help to reduce this and the harmful effects of lead/toxin contamination which affects humans, wildlife and the environment and its quality of life.

EEE products are marked with a wheelie bin crossed out logo showing that this product, when it comes to the end of its life span, should not be disposed of via your household bins, but be disposed of separately and in accordance with the WEEE legislation so that it can be recycled.

Under the Regulations, the public can dispose of their WEEE in one of the following ways:


(1) They can use our ‘Free Take Back’ service. This works on a like for like basis so should you buy a product from us we are happy to collect the old item from you and dispose of it a local Authorised Treatment Facility. The WEEE that you are replacing must be returned to us within 14 days of receipt of your new product. The product however must be a replacement item for the old product for us to do this, for example a clock for a new clock.

(2) The consumer can look up their own local recycling site and dispose of the WEEE there.

If you have any further questions, please do not hesitate to contact us.

Reaching Us
You can either call us on - 0845 156 9124 or

Email us on sales@jazzitupjewellery.co.uk or

Write to us at: Jazz It Up, 79 Field Rise, Littleover, Derby. DE23 1DF
Privacy Policy Jazz It Up believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.

Jazz It Up will not willfully disclose any individually identifiable information about its users to any third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies
Returns Policy

* No refunds/exchanges are available on earrings or body jewellery for hygenic reasons or rings ordered to a specific size.

* We offer a simple 7 Working Day Money Back Guarantee. If any item is not quite what you required then just notify us by email/post (stating reason for return) within 7 days of receipt. We will then issue you with either a refund or allow you to exchange the item for something else instead. When refunding the customer, postage costs on the original order are not refunded.

* Please send items back via a signed for postal service for your own proof of delivery. This postage cost is not reimbursed (unless item is damaged/faulty).

* Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 3 days and arrange to post them back to us. We will reimburse you these extra postage costs. Please contact us first for a returns number. If you do not inform us within 3 days, then we will have no liability for items said to be damaged/faulty on delivery.

* Jazz It up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.

* We extend our policy above over Christmas to 31 Dec.

* By placing an order you agree to these terms above. Your statutory rights are not affected.*
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We accept Visa, Mastercard, Visa Electron, Solo, Delta and Switch/Maestro cards via our safe & secure Worldpay servers.